📄 Privacy Policy — Mindex Ltd
Last updated: [Insert Date]
Mindex Ltd (“we”, “us”, “our”) is committed to protecting your privacy and ensuring that your personal information is handled safely and responsibly. This Privacy Policy explains how we collect, use, store, and protect your information when you interact with us, use our services, or visit our website.
🔍 1. Information We Collect
We may collect the following types of information:
- Personal Information
Information you provide directly, such as:
- Name
- Email address
- Phone number
- Company or job title
- Any information submitted through contact forms or communication with us
- Usage Data
Automatically collected information, such as:
- IP address
- Browser type and version
- Device information
- Pages visited and time spent on our site
- Cookies and similar tracking technologies
- Service‑Related Data
If you use our products or services, we may collect operational or technical data necessary to deliver those services.
🎯 2. How We Use Your Information
We use your information to:
- Provide and improve our services
- Respond to enquiries and support requests
- Personalise your experience
- Communicate updates, offers, or important notices
- Analyse website performance and user behaviour
- Comply with legal or regulatory obligations
We do not sell your personal information.
🤝 3. Legal Basis for Processing (GDPR)
If you are located in the UK or EU, we process your data under one or more of the following legal bases:
- Consent
- Performance of a contract
- Legitimate interests
- Compliance with legal obligations
🔐 4. How We Protect Your Data
We implement appropriate technical and organisational measures to safeguard your information, including:
- Secure servers
- Access controls
- Encryption where appropriate
- Regular security reviews
However, no method of transmission or storage is completely secure, and we cannot guarantee absolute protection.
🌍 5. Sharing Your Information
We may share your information with:
- Trusted service providers who assist in operating our business
- Legal authorities when required by law
- Partners or contractors involved in delivering our services
We ensure all third parties comply with data protection standards.
🌐 6. International Data Transfers
If your data is transferred outside the UK or EU, we ensure appropriate safeguards are in place, such as:
- Standard Contractual Clauses
- Adequacy decisions
- Contractual protections
🍪 7. Cookies and Tracking Technologies
We may use cookies to:
- Improve website functionality
- Analyse traffic
- Personalise content
You can manage or disable cookies through your browser settings.
🧹 8. Data Retention
We retain personal information only for as long as necessary to:
- Provide our services
- Meet legal obligations
- Resolve disputes
- Enforce agreements
🧑⚖️ 9. Your Rights (UK/EU Users)
You may have the right to:
- Access your personal data
- Request correction or deletion
- Object to processing
- Restrict processing
- Request data portability
- Withdraw consent at any time
To exercise these rights, contact us using the details below.
📞 10. Contact Us
If you have questions about this Privacy Policy or wish to exercise your rights, you can contact us at:
Mindex Ltd Email: sales@mindex-ltd.co.uk || Address: Mindex Ltd., Unit 6, Gatwick Metro Centre, Balcombe Road, Horley Rh6 9GA || Phone: +44 1293 408123
🔄 11. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last updated” date.